Start your environment by clicking Start Lab above.

The environment should begin to load immediately as indicated by the Vocareum loading symbol. Please do not click Start Lab again. It may take a few mintues for the Fusion environment to fully display.

  1. When the Fusion Login page displays, login:
    • USERNAME: admin
    • PASSWORD: password123

In this scenario, you will configure the Merchandiser Dashboard to try out what you've learned.

You will practice solving everyday problems including:

  • Boosting, burying, blocking, and pinning products
  • Solving zero results merchandising
  • Publishing changes

If you get stuck, we have provided helpful details to keep you moving.

  • Hints provide helpful clues regarding the appropriate task to perform.

  • Solution Steps walk you through step by step instructions, detailing how to complete the task.


Merchandiser Dashboard

Note: You will see a loading icon initially on the Merchandiser Dashboard. The next step will point Predictive Merchandiser to the appropriate application to pull from.

  1. Click the Rules icon on the left navigation panel. Select the app Electronics.

    • Navigate to the Merchandiser dashboard to begin.

  2. You need to begin a task to start editing your catalog. How can you do this?

Solution Steps
  1. Click Start Task in the upper right corner of the dashboard

Pinning

  1. After reviewing the signals data, Targus - Noise-Canceling Headphones - Black/ Silver has become your number one best seller in headphones. You have plenty of stock and you want to make sure it is the first thing customers see when they are looking to buy a new pair of headphones. How do you get this product to position 1?
Hint
  • Pin the product to the first position so that it will always occupy that spot
Solution Steps

  1. Search Headphones

  2. Hover your mouse over Targus - Noise-Canceling Headphones - Black/ Silver

  3. Hover your mouse over the product and updated the Position text to 1 to ensure it occupies that spot

The action should immediately take place and a confirmation dialogue box should appear in the lower right side of your screen.


Blocking

  1. You no longer carry Razer - Barracuda Gaming Headset in your catalog and you would like to remove it completely so that customers can no longer search for it. How can you do this so the product no longer displays on any page in your catalog?
Hint
  • Block the product so that it is removed from your catalog
Solution Steps

  1. Search Headphones

  2. Hover your mouse over Razer - Barracuda Gaming Headset

  3. Move your mouse to hover over Actions and click Block

The action should immediately take place and a confirmation dialogue box should appear in the lower right side of your screen.


Burying

  1. You've recently noticed that RCA - 900MHz Wireless Headphones has been flying off of the shelves so much so that they are currently out of stock and you don't yet have an idea of when a new shipment will come in. You don't want to remove it from your catalog, but you'd like it to display towards the bottom/end of your product list. How can you resolve this issue so the product displays towards the bottom of your catalog?
Hint
  • Bury the product so that it occupies a position towards the bottom of your catalog
Solution Steps

  1. Search Headphones

  2. Hover your mouse over RCA - 900MHz Wireless Headphones

  3. Move your mouse to hover over Actions and click Bury

The action should immediately take place and a confirmation dialogue box should appear in the lower right side of your screen.


Boosting

  1. The holiday season is upon you and now you have a surplus of Sony - Over-the-Ear Headphones - Black. Let’s ensure this product displays towards the top of your catalog when a customer is searching for headphones during this time to enhance the probability of purchase. How can you ensure this product will display towards the top of your catalog?
Hint
  • Boost the product so that it occupies a spot towards the top of your catalog
Solution Steps

  1. Search Headphones

  2. Hover your mouse over Sony - Over-the-Ear Headphones - Black

  3. Move your mouse to hover over Actions and click Boost

The action should immediately take place and a confirmation dialogue box should appear in the lower right side of your screen.


Zero Results

  1. Oh no! You have noticed that many users are searching for Airpods, but you don't carry that specific brand of wireless headphones. You know from your experiences there should be no dead ends when it comes to search. How do you solve this problem so that when this product is searched, similar products are displayed?
Hint
  • Complete the steps to mitigate Zero Merchandising Results
Solution Steps

  1. Search Airpods

  2. Click Add

  3. Search Wireless Headphones

  4. Hover your mouse over a product and check the box in the upper left corner to select the product. Repeat checking boxes on as many products you would like.

  5. Click Insert


Publishing

  1. Now that you've completed all of your tasks for the day, you need them to go live for customers. How can you make sure these changes display to your customers?
Solution Steps
  1. Click Publish in the upper right corner of the dashboard

Congratulations! You have completed the walkthrough of Exploring the Merchandiser Dashboard. Click 'Next' in the lower right corner to continue through the course.

Start your environment by clicking Start Lab above.

The environment should begin to load immediately as indicated by the Vocareum loading symbol. Please do not click Start Lab again. It may take a few mintues for the Fusion environment to fully display.

  1. When the Fusion Login page displays, login:
    • USERNAME: admin
    • PASSWORD: password123

Using real world scenarios, you will create and manage Rules from the Rules Manager.

You will practice solving everyday problems including:

  • Creating a rule using the Rules Manager. This rule will be broken into three steps, detailing what each column on the Add Rule page represents.
  • Publishing the rule

If you get stuck, we have provided helpful details to keep you moving.

  • Hints provide helpful clues regarding the appropriate task to perform.

  • Solution Steps walk you through step by step instructions, detailing how to complete the task.

Rules Dashboard

Note: You will see a loading icon initially on the Merchandiser Dashboard. The next step will point Predictive Merchandiser to the appropriate application to pull from.

  1. Click the Rules icon on the left navigation panel. Select the app Electronics.

  2. Let's begin creating a new rule. The holiday season is approaching and you need to visit your Rules Dashboard in order to add a rule for the annual seasonal sale. Every year, your company pins the most popular items based on trends from top influencers on social media. Let’s get started! What do you click to begin?

Solution Steps
  1. Click +Add in the upper right corner of the Rules Manager

Note that you may need to adjust the size of your window in order to see all elements of the Rules dashboard.


General Information

  1. Let's break this rule down and start with the General column first. Per the company standard, the rule is always called Product Group - Annual Holiday Sale. Based on recommendations from the top influencers on social media, the product group just so happens to be Wireless Headphones.

    Additionally, you’ll want to add the description Surplus wireless headphones Winter Holiday Sale Nov. - Dec. Four products pinned to differentiate the rule from others so that you can easily identify what the rule depicts without clicking into it. Company policy does not require you to fill out any additional fields in the General column of the New Rule page. How can you fill out the general rule information using these details?

Hint

  • Name the rule Wireless Headphones - Annual Holiday Sale

  • Enter the rule description of Surplus wireless headphones Winter Holiday Sale Nov. - Dec. Four products pinned

Solution Steps

  1. Enter the rule name Wireless Headphones - Annual Holiday Sale in the open text box

  2. Enter the description Surplus wireless headphones Winter Holiday Sale Nov. - Dec. Four products pinned in the open text box

  3. Disregard the remainder fields in the general column


Conditions

  1. Next, let's look at the Condition column for this rule. In order for this sale to be successful, you know that whenever a customer searches the keyword Headphones, that specific products should be pinned to the first four spaces on the Merchandiser Dashboard. Additionally, this sale runs from November 1st through December 24th of this year. How can you fill out the rule conditions using this information?
Hint

  • Condition Types should be set to Query AND Dates

  • Match Query Using should be set to Keywords and Search terms should be set to headphones

  • Dates should reflect Nov. 1 - Dec. 24

Solution Steps

  1. Use the drop down under CONDITION TYPES and check Query and Date

  2. If it is not already set, use the dropdown for Match Query and select Keyword

  3. In the open text box under Search Terms, enter Headphones and click enter/return on your keyboard

  4. Click the Dates text box

  5. Select November 1st of this year as the starting date and December 24th as the ending date


Rule Actions

  1. Last, let's visit the Action column. In the Action column, you know that specifc products will be pinned based on their product IDs. You have your product IDs ready to pin in the following positions:
    1. First - 3857133
    2. Second - 3730573
    3. Third - 5414492
    4. Fourth - 4564402

How can you use these product IDs to fill out the Action column?
Hint

  • Action should be set to Pinned

  • Field Name should be set to id

  • Pinned documents should list the above ID numbers in the order listed

  • Positions for each producd ID should correspond to the number they are listed with above

Solution Steps

  1. In the ACTION TYPE drop down list, select Pinned

  2. Ignore SET RESPONSE VALUES

  3. If it’s not already displayed, type out id in FIELD NAME

  4. Click the +ADD button next to PINNED DOCUMENTS to add four empty fields

  5. Copy and paste each id number listed above into their own respective value box. Type out the respective positions for each value so the list reads:

    • 3857133 position 1

    • 3730573 position 2

    • 5414492 position 3

    • 4564402 position 4

  6. Click Save in the upper right corner to save the rule


Publishing

  1. You want this rule to automatically display come November 1st and have approval from your department to make this happen. In order for the rule to take effect once the condition criteria are both met, you'll need to publish the rule. How can you do that?
Hint
  • Publish the new rule you have created
Solution Steps

  1. Hover your mouse over the rule

  2. Click the Publish Individual Rule button

  3. Click Publish to confirm

Your page will refresh to indicate the rule has been published.


Congratulations! You have completed the walkthrough of Exploring the Rules Manager. Click 'Next' in the lower right corner to continue through the course.

Start your environment by clicking Start Lab above.

The environment should begin to load immediately as indicated by the Vocareum loading symbol. Please do not click Start Lab again. It may take a few mintues for the Fusion environment to fully display.

  1. When the Fusion Login page displays, login:
    • USERNAME: admin
    • PASSWORD: password123

Using real world scenarios, you will create and manage Search Rewrites using Predictive Merchandiser.

You will practice solving everyday problems including:

  • Applying misspelling detection, phrase detection, synonym detection, and head/tail
  • Creating rewrites from the Rewrites Manager

If you get stuck, we have provided helpful details to keep you moving.

  • Hints provide helpful clues regarding the appropriate task to perform.

  • Solution Steps walk you through step by step instructions, detailing how to complete the task.


Merhandiser Dashboard

Note: You will see a loading icon initially on the Merchandiser Dashboard. The next step will point Predictive Merchandiser to the appropriate application to pull from.

  1. Click the Rules icon on the left navigation panel. Select the app Electronics.

    • Navigate to the Merchandiser dashboard to begin.

  2. After looking through some data, you have underperforming queries you need to resolve. Begin a task to start editing your catalog.

Solution Steps
  1. Click Start Task in the upper right corner of the dashboard

Synonym Detection

  1. You've recently noticed that when customers search for television, it returns different results than if a customer were to search for TV. You and your team have decided that if a customer searches either term, you want both results lists to display. What can you do so that a user will see results for TV or television whenever they search either term?
Hint
  • Use the search rewrite Synonym Detection
Solution Steps

  1. Search TV and click the blue plus icon to add a rewrite. If you don't immediately see the icon click anywhere outside of the search box, then hover your mouse over the search box.

  2. From the list of search rewrite options, select Synonym

  3. Choose the direction of symmetric

  4. Enter television in the Synonym Mappings field

  5. Click the Save button

The action should immediately take place and a confirmation dialogue box should appear at the top of the screen indicating the rewrite has fired.


Misspelling Detection

  1. A lot of customers seem to be searching for Frigidare appliances, but aren't getting the results returned that they want because the appliance manufacturer is actually spelled Frigidaire. How can you resolve this spelling error?
Hint
  • Use the search rewrite Misspelling Detection
Solution Steps

  1. Search Frigidare (the incorrect term) and click the blue plus icon to add a rewrite. If you don't immediately see the icon click anywhere outside of the search box, then hover your mouse over the search box.

  2. From the list of search rewrite options, select Misspelling

  3. Enter Frigidaire in the Corrected Term field

  4. Select Replace in the Action dropdown

  5. Click the Save button

The action should immediately take place and a confirmation dialogue box should appear at the top of the screen indicating the rewrite has fired.


Phrase Detection

  1. Your signals data indicates that customers are having a hard time finding HDMI Adapters within your inventory. You wonder if it's because the system isn't recognizing the two words go together. What can you do to ensure the system sees the two words as phrase?
Hint
  • Use the search rewrite Phrase Detection
Solution Steps

  1. Search HDMI Adapter and click the blue plus icon to add a rewrite. If you don't immediately see the icon click anywhere outside of the search box, then hover your mouse over the search box.

  2. From the list of search rewrite options, select Phrase

  3. Enter the number 2 in the phrase Word Count field

  4. Click the Save button

The action should immediately take place and a confirmation dialogue box should appear at the top of the screen indicating the rewrite has fired.


Head/Tail Analysis

  1. Some of your data is indicating that when customers search 32 GB iPad black w/charger within your inventory, the return results are less than ideal. You want to ensure that when this term is searched, the query results represent a better performing query of the same or similar products. Can you rewrite this so that the returned results represent a better performing query?
Hint
  • Use the search rewrite Head/Tail
Solution Steps

  1. Search 32 GB iPad black w/charger and click the blue plus icon to add a rewrite. If you don't immediately see the icon click anywhere outside of the search box, then hover your mouse over the search box.

  2. From the list of search rewrite options, select Head/Tail

  3. Enter 32 GB iPad in the Improved Query field

  4. Click the Save button

The action should immediately take place and a confirmation dialogue box should appear at the top of the screen indicating the rewrite has fired.


Rewrites Dashboard

  1. Now that you have set up rewrites from the Merchandiser Dashboard, it's time to view them all in a list that you can export or edit. How do we navigate there?
Hint
  • Click on the Rewrites dashboard icon

  1. You realized there's one more rewrite you need to include in your list of edits. Customers on more than one occasion have made the typo applw when searching for Apple products. You want to ensure they are able to view all Apple products even when they accidently spell it wrong. How can you create a rewrite to make sure the returned results reflect the correctly spelled manufacturer?
Hint
  • Use the search rewrite Misspelling Detection
Solution Steps

  1. Click the Misspelling tab

  2. Click Add

  3. Enter in Applw in the Misspelling

  4. Enter Apple as the suggested Correction

  5. Click the check to save this rewrite to your list


Congratulations! You have completed the walkthrough of Exploring the Rewrites Manager. Click 'Next' in the lower right corner to continue through the course.